The Subscription screen in the bot
The 💳 Subscription screen is the only place where the state of your subscription is visible and where payment, promo-code entry and auto-renewal management start.
Where in the bot
Main menu → 💳 Subscription.
What is on the screen
Three state lines and, if there have already been periods, a short history:
Status: ✅ Active until 22.10.2026 (30 days left)
Plan: plan name
Bots: 2 of 3
📜 History:
• 22.09.2026 → 22.10.2026 (payment)
• 15.09.2026 → 22.09.2026 (trial)| Line | What it means |
|---|---|
| Status | The current state of the subscription (table below) |
| Plan | The name of the paid plan. A dash means there is no plan: a trial, or no subscription taken out |
| Bots | How many slots are in use and how many the plan gives (see Plans and bot limit). With unlimited access — “∞” |
| 📜 History | The latest periods, newest first: dates and the source — trial, payment, promo code, granted by administrator, unlimited |
Extra lines appear depending on the situation:
- “🎟 Promo code SYNC2026 will be applied at checkout.” — you have a saved discount promo code (see Promo codes).
- “🔁 Auto-renewal: Card •• 1234. Next charge — 19.10.2026.” or “🔁 Auto-renewal is off. The saved payment method can be enabled again.” (see Auto-renewal).
Subscription statuses
| Status | What you can do |
|---|---|
| “🎁 Trial has not started yet: 7 days free, counting from your first trade” | Everything; the first trade starts the trial |
| “🎁 Trial until 02.10.2026 (5 days left)” | Trade with one bot |
| “✅ Active until 22.10.2026 (30 days left)” | Trade within the plan limit |
| “♾️ Unlimited” | No limit on period or number of bots |
| “⏳ Grace period until 24.10.2026: open trades are managed, no new trades are opened” | Open trades are managed, new ones are not opened |
| “🔒 View-only mode: trading is unavailable, settings are available” | Viewing and settings only |
The last two are described in detail in What happens when the subscription ends.
Buttons
| Button | What it does |
|---|---|
| 💳 Pay / renew | Opens the payment wizard: plan → bots → period → promo code → payment method (see How to pay) |
| 🎟 Promo code | Promo-code entry: a voucher with months activates immediately, a discount applies at checkout |
| 🧾 Payment history | The latest invoices with amounts and statuses (see Payment history and terms) |
| 📄 Terms | Offer, refund policy, auto-renewal terms |
| ⏹ Disable auto-renewal / 🔁 Enable auto-renewal | Shown only when you have a saved payment method |
Example
The screen shows “Status: ⏳ Grace period until 24.10.2026…”, “Plan: plan name”, “Bots: 3 of 3”. That means the paid period ended on 22.10, for two days open trades are still managed and new ones are not opened. Tap 💳 Pay / renew — after payment trading continues, and the limit stays at 3 bots if you choose the same plan.
Common situations and what the bot says
- The status shows “🔒 View-only mode…” although you have just paid by card — tap 💳 Pay / renew → 🔄 Check payment; activation normally goes through within a minute.
- “Payments are temporarily unavailable: no payment method is enabled. Please contact support.” — payment methods are switched off; write to support.
- “No invoices yet. Tap «Pay / renew» on the subscription screen.” — you tapped 🔄 Check payment but no invoice has been issued yet. In the payment history you will then see “No payments yet.”
