Main bot and notification bot

Two Telegram bots work with you: in one you control the trading, the second one only sends events. They are separated on purpose, so that the stream of notifications does not get in the way of the menu.

What this is

Bot	What for	How to talk to it
Main bot @sync_trading_bot	The whole interface: main menu, bot creation, trading settings, trades, Grid and DCA, subscription	A private chat; in a signal channel the same bot publishes the buttons under the posts
Notification bot @Sync_trading_notifications_bot	Sends alerts about trades and bots separately from the menu	A private chat: /start — connect, /stop — disconnect

There is a third bot — the service bot — but it is needed only by the channel administrator, to make the channel work at all. A subscriber does not have to do anything with it; details — Three bots and the channel owner.

Questions about how the bot works go to support: @sync_trading_support_bot. In the main bot you get there through Main menu → ❓ Help → 💬 Contact support; on the same screen there are link buttons to the sections of this help site (📖 Open help center, 🚀 Getting started and others).

Where it is in the bot

Main menu → 🔔 Notifications. The screen shows one of two states:

• “Notification chat connected ✅ To disconnect — open @Sync_trading_notifications_bot and send the /stop command.”
• “Notification chat is not connected. To connect — open @Sync_trading_notifications_bot and press the "Start" button or send the /start command.”

How to connect

1. Register in the main bot — send it /start (Registration and first steps).
2. Open Main menu → 🔔 Notifications — the bot shows the name of the notification bot.
3. Go to the notification bot and press Start (or send /start).
4. Come back to the 🔔 Notifications screen and make sure it says “Notification chat connected ✅”.

To turn notifications off, send /stop in the chat of the notification bot. To turn them on again, send /start. The notification bot has no other commands: to any message it answers “Commands: /start — enable notifications, /stop — disable.”

What arrives in the notification bot

• trade events: entry filled, take-profit taken, stop triggered, the final trade summary;
• Grid and DCA bot events: start, pause, stop, protections that fired;
• signal parsing: “⚠️ Signal not processed” with the reason, if a trade was not opened for a signal;
• account warnings: Kill switch, connection to the exchange lost, order limit, maintenance.

For Grid and DCA bots the frequency can be chosen with the 🔔 Notifications button in the bot card — from “Realtime” to “Errors only”; critical events arrive immediately in any mode. In detail — Notification modes and digest.

Without a connected notification bot you will not see a single event — neither about trades nor about protections. Connect it right after registration.

Limits and allowed values

Parameter	Value	Note
Commands of the notification bot	/start, /stop	It has no menu and no buttons
Account	Required in the main bot	Without it the notification bot will not connect
Messages to the channel	Always in Russian	They are addressed to the whole channel audience, the interface language does not affect them

Common errors and what the bot says

• “To use this bot you need an account in Sync Trading Bot” — you opened the notification bot before the main one. Send /start to @sync_trading_bot and try again.
• “You don't have an account in the main bot.” — the same thing for the /stop command.
• “Notifications disabled. You can re-enable them with /start.” — you sent /stop; events will stop arriving until you turn them back on.
• There are no events although trades are running — check the 🔔 Notifications screen: it must say “Notification chat connected ✅”. If you sent /stop, turn the notifications back on.