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“Paused by the system” and “stopped by the system”: the reasons

The bot always names the reason in the message itself. This article is a reference: what every reason means and which button brings the bot back to work.

What it means

Three versions of the message:

  • “⚠️ Grid bot #12 was paused by the system. Reason: … Active orders have been cancelled on the exchange. To resume — open the bot in the menu and tap ‘Resume’.” — a hard pause: the orders are removed, the position stays.
  • “⚠️ DCA bot #7 was paused by the system. Reason: … The current cycle will complete, new trades will not be opened. To resume — open the bot in the menu and tap ‘▶️ Start’.” — the cycle is finished, a new one will not start.
  • “🛑 DCA bot #7 was stopped by the system. Reason: … The bot is taken offline. To start it again — open it in the menu.” — a full stop: the orders are cancelled, the position is closed.

The notification is critical — it arrives immediately in any notification mode.

Why it happens

Reason in the messageWhat happenedWhat to do
“3 consecutive order placement errors (last: …)” for Grid; for DCA the reason is worded as three order errors in a row (an automatic pause)Three refusals in a row: not enough balance for Grid, a wrong lot, a revoked keyRemove the cause, then ▶️ Resume / ▶️ Start
“3 stop-losses in a row (limit 3)” (DCA)The limit of stops in a row set by the preset was reached — 3, 4 or 5; a liquidation counts as a stopA full stop. Review the parameters
“leverage 10 × 6 orders = 60 > 50 — the risk is too high” (DCA, futures)The leverage multiplied by the number of orders is above 50Reduce the leverage or the number of orders
Delisting of the pairThe exchange removes the pair from trading; a day before the delisting there is a full stop with a closeNothing can be fixed, the pair is leaving the exchange
The position mode was changedHedge was switched on at BybitSee “Position mode changed on the exchange”
The subscription is not active (DCA)A new cycle does not start until the subscription is renewed💳 Subscription → renew, then ▶️ Start

Some things arrive as their own messages: pauses from the protections, “⏸️ … Grid bot paused. Reason: …” (leaving the range, crash protection, margin overload) — see Grid protections and DCA protections; “🚨 KILL SWITCH TRIGGERED” — see Kill switch; “⚠️ Admin action on your bot” — with the action, the reason and who performed it.

What to do

  1. Read the reason in the message and find it in the table.
  2. Check the account on Bybit: is there still an open position, are there orders.
  3. Remove the cause and open the bot card: for Grid — ▶️ Resume, for DCA — ▶️ Start.
  4. After a message about the bot being stopped by the system you can start it again from its card, but if the reason is in the parameters (stops in a row, leverage × orders) — create a bot with different parameters first: TP, SL, leverage, the amount and the number of orders cannot be changed on a live bot.

When to contact support

If the reason in the message is unclear, or the bot stops again right after a start with no visible reason — write to support: the bot number and the full text of the message.