The signal was not recognized

The post was published, but the bot did not see a signal in it: no trades were opened and there are no notifications.

What it means

For a subscriber there is one sign: there are no buttons under the post — 👁 View signal, 📈 Open signal, ⚡ Enable auto-trading. The buttons appear only under a recognized signal. The subscriber gets no notification in this case — the bot does not know the post was meant to be a signal.

The channel owner gets a private message: “⚠️ Post … in channel "…" was not accepted as a signal — no trades were opened. Reason: … Fix the text and publish the signal again.” Only the owner can fix the text.

Why it happens

The rules people trip over most often:

• a signal is a text post; a caption under a photo or a picture is not read;
• there is no stop block: without a Stop: line the signal is not recognized; there is exactly one stop;
• there is no pair, or the text has several hashtags — the single hashtag must be the pair;
• entries and targets are not on separate lines: 87 000 / 88 500 on one line or a range 85 000 – 84 200 will not be split by the bot — it takes the first number;
• the decimal separator is a dot or a comma, but a number with a single group of three digits after the comma, such as 112,500, can be read two ways — the bot refuses;
• the prices do not agree with the direction: for LONG the targets are above the entry and the stop is below; for SHORT it is the other way round;
• the post was edited — the bot does not re-read edits, a new post is needed.

A separate case is a signal that was recognized but not for your bot: without leverage it counts as a spot one, with leverage as a futures one. Then there are buttons under the post, but a bot of the other type does not open a trade.

What to do

1. Make sure there are no buttons under the post. If the buttons are there, the signal was recognized and the reason is different: see The bot is silent after the channel was connected.
2. Write to the channel admin: the bot has already sent them the reason and they can publish the signal again in the right format. The full specification is Signal format.
3. If you want to enter on this idea right now — create the trade yourself: 🕹️ Manual Trading. The same rules apply there, and the bot answers specifically: “Entry targets not found”, “Stop loss targets not found”, “For Long trades, Take Profit must be above Entry”, “The number "112,500" is ambiguous (e.g. 112.5 or 112500). Write it with a dot as the decimal separator or without a thousands separator.”

When to contact support

If the post follows the rules, there are no buttons under it and the channel admin received no message with a reason — write to support with a link to the post.